ABOUT US

At Backyard Retreat, our goal is for you to look no further than your own backyard for the perfect getaway.

Our family-run business was founded with one simple goal in mind…to offer the best products on the market today. We are proud suppliers of the leading brands of hot tubs, swim spas, and pools.

We strive to meet and exceed our customers’ expectations. We take pride in building strong and lasting relationships with each one of our clients.

We are involved in every aspect of the day-to-day operation and are always available to answer your questions or resolve your concerns and service our customers’ needs efficiently and effectively.

Our Mission: To be your first and only choice for all your hot tub, swim spa and pool needs.

Our Commitment to you:

  • To provide you with exceptional personal service: With over 40 years of combined experience in the outdoor leisure industry, there are not many things we haven’t seen. And if we can’t help you, we will source out and refer you to someone who can.
  • To be available when you need us: It’s nice to know someone cares enough about you to be available when you need them. That’s why we are open 7 days a week, all year-round, so we are available when you are.
  • To make sure you are completely satisfied with your purchase: If you have any problems or concerns with your purchase, please let us know and we will do everything we possibly can to make it right for you.

We are an accredited business of the Better Business Bureau and a member of the Pool & Hot Tub Council of Canada, abiding by a code of ethics and industry guidelines for the highest standards of workmanship and service. We are fully insured with liability and workers’ compensation to protect the consumer and our staff.

Our staff is available 7 days a week to build a long-standing relationship with you, the customer.

Our ongoing customer satisfaction commitment continues today at our retail store in Oakville and throughout southern Ontario.

We hope you enjoy the experience of working with our talented, friendly, and knowledgeable team. Let us prove to you that there is a difference. It is worth the trip to come and see the team at Backyard Retreat.



Nick Bowen

My name is Nick Bowen, better known as “Slick Nick”. This nickname was given to me by my school friends due to my leadership, ambition and entrepreneurship. Over the years I have owned and operated many small businesses from a limo service to the fitness industry to even having a cosmetic aesthetician salon.

I am the Co-founder and Co-Owner of Backyard Retreat Home & Leisure. I have over 20 years’ experience in the hot tub and pool industry. My vision was to change the culture of this business by offering a 5-star island vacation environment while bringing in the vibes of the West Indian culture to the overall buying experience. I wanted to broaden the market of backyard leisure products to the average hard-working family without prejudice.

It has been a pleasure to have my wife Debra and our oldest son Logan working within the family business. Debra and I have 3 other girls that continue to help us in support of the business.

I live a very active lifestyle while and enjoy time spent in weight training and mixed martial arts. I have a passion for fast cars, basketball and golf.

One of my proudest moments was in 2012 where I was inducted into the Guinness World Records through the Academy of Martial Arts as part of a group for the most people performing a karate kata.

Thanks for considering backyard Retreat for your backyard leisure products. Myself and my family welcome you as part of our own and we look forward to assisting you.


Bjorn Wilmot

Bjorn (BJ) Wilmot

Hi there, I am Bjorn (BJ) Wilmot, Co-Owner of Backyard Retreat. I was born in Toronto to Jamaican immigrants and have lived in Toronto and Mississauga all my life. I was named after the famous tennis player Bjorn Borg. In the late 70’s, he was an absolute Rockstar and my father loved his energy and popularity. I am just as popular but am missing his famous long blond hair and headband ?.

I started out working at the Hydropool Hot Tub and Swim Spa headquarters in Mississauga back in 2001 and I have been servicing and selling the product ever since. All these years have given me a highly extensive background and experience in our industry. In 2013, I used that experience and ambition to own my own business and joined forces with my business partner Nick Bowen and we opened Backyard Retreat. Being a partner in owning a business has been a great opportunity. It was scary at first but ultimately proved to be the right career choice that has provided me a better quality of life for me and my family. I attribute my success and personal growth to my attention to detail and strong work ethic.

I currently reside in Mississauga with my beautiful wife Jasmine. In my spare time, I like to enjoy my cars, working out, watching my Toronto Raptors, traveling to various places around the world, and spending time with family and friends.

If you are interested in any of our product offerings, feel free to visit our showroom today to experience Backyard Retreat for yourself. We welcome the opportunity to earn your business!


Logan Bowen

Logan Bowen

Hey there! I am Logan Bowen. After many years of working part-time in the family business, I finally made the move and joined the Backyard Retreat team full time in early 2020. I come from the restaurant/hospitality industry where I used to manage multiple locations for a well-known restaurant chain. I am excited to bring my many years of experience to the team. It’s been a pleasure to be helping improve one’s quality of life, health and enjoyment through finding the perfect hot tub or swim spa.

I am currently in a long-term relationship to a smart, wonderful, and supportive woman named Sarah and hope to grow that relationship for many years to come.

In my spare time I enjoy driving fast cars, lifting heavy weights, and setting high scores on video games. I decided to really challenge myself this year and am looking forward to learning how to play golf.


Brandon Hunter

Hi I am Brandon Hunter. I’m a Junior Sales Associate and I’m the newest member to the Backyard Retreat family. So far it has been an amazing experience. I have learned so much about the ins and outs of customer service, sales and the hot tub and swim spa industry. I am looking forward to challenging and advancing myself within the business to further grow. When I am not working, I enjoy writing, modelling, and listening (and dancing) to some good Soca or Dancehall music. You will usually find me on the dance floor or in the DJ booth playing some good tunes and calling people out on the microphone for not dancing ?. I look forward to meeting and assisting our customers as best as possible. See you soon!


Here’s What Our Customers Have to Say

  • We would highly recommend Backyard Retreat. The customer service was excellent! Nick was so pleasant to talk with, he answered all our questions about the hot tubs when we were shopping, and he went above and beyond to help us with the electrical and preparation to install our new hot tub. Installation was arranged quickly and easily by BYR. Afterward, Nick was patient with our questions about maintenance and put our minds at ease. Now that we have our Hydropool hot tub in our backyard we are thoroughly enjoying it, and to top it off it didn't cost nearly as much as we thought it would to get a good quality tub in our backyard. Thanks again Nick!

    Amanda Oke

  • Amazing service from Backyard Retreat! Will and the team, from start to finish provided nothing but exceptional service. We purchased a swim spa recently and we are LOVING IT! Will and the team we’re beyond helpful with all our questions and provided us with amazing guidance in our first major backyard Reno. Backyard Retreat are an amazing team to deal with, always professional and on time. Will was so patient with us and really prompt to respond to you and always went above and beyond. Thanks, everyone! Wishing you an amazing 2020!

    Marcia Marcolin

  • Ive been looking for over a year to finally renovate my backyard when I was recommended by a friend to go see Backyard Retreat. The reason I'm doing this review is if there is anyone out there looking for a company that takes sincere pride in customer service, it's this place. Will and his staff are nothing short of excellent. Their knowledge and customer service is unparalleled. They take the time to make sure you get what you want and they're always a phone call or an email away even after hours. Just come to this place and don't bother with any others. You won't regret it.

    Austin Cousin